HR SERVICES FOR MUNICIPALITIES IN CANADA

Trusted HR support for local governments

Public sector HR isn’t simple—but it’s essential. We help municipalities across Canada handle recruitment, employee relations, and compliance with clarity and care.

Strategic HR services for municipalities

Municipal governments operate in unique, high-stakes environments. Our HR services help you stay compliant, manage people effectively, and build a thriving public workforce, without overextending your internal resources.

Employee Relations

• Performance conversations
• Workplace investigations
• First point of contact for HR questions
• Disciplinary process

Programs and Policies

• Employee handbook
• HR compliance reviews
• Annual performance evaluations
• Recruitment & onboarding

Organizational Planning & Risk Management

• Workforce planning
• Succession management
• Team structure alignment
• Policy and document development (e.g. employment agreements, HR policies)

Why partner with TROIS on municipal HR services?

Public organizations often face unique HR challenges, from navigating unionized environments to ensuring compliance with evolving regulations. Our custom HR services offerstructure, clarity and added capacity to help you move forward without overextending your internal team.

Here’s what municipalities appreciate most about this approach:

Grounded in your local context

Every initiative starts with a deep understanding of your structure, goals and constraints. We don’t rely on templates. Our guidance is built around your local context, goals, and people.

Reduces pressure on internal resources

Our team steps in to handle the heavy lift, so your staff can stay focused on delivering essential community services.

Practical support, not just recommendations

We don’t just advise. We build, implement and stay involved until the work is done right.

Brings structure and direction

We help define the scope, establish clear priorities and guide your team through each step of the HR process.

No long-term commitments

You’ll get experienced, senior-level HR support only for the time you need it. No ongoing retainers or full-time hires required.

Strengthens your internal capabilities

Our services are designed to leave your team more confident, aligned and better equipped for what comes next.

Let’s talk about your municipal HR needs

Who we support

Municipalities across Canada operate in different contexts, with different priorities, teams and levels of HR infrastructure. 

Our services adapt to your scale, structure and strategic goals.

Small Municipalities

Fewer than 100 employees
Hands-on support to help you build essential HR infrastructure, implement clear processes and stay compliant.

Mid-Sized and Growing Municipalities

100 to 500 employees
Strategic HR services to support growth, manage risk and improve service delivery without adding internal burden.

Regional Governments and Broader Public Sector

Larger municipalities, regional districts and agencies
Support for specialized HR challenges, workforce planning, complex employee relations and organizational design.

How to Get Started

Is your municipality facing HR challenges that require focused attention?

Before jumping into a long-term solution, consider the following:

1. Do you need to launch an HR initiative but lack the internal resources or specific expertise to lead it?
2. Are your current HR staff stretched thin, making it hard to keep up with all responsibilities?
3. Is there a time-sensitive issue that would benefit from external support and a clear plan?

Every engagement begins with your unique context. We co-create solutions built around your people, your goals, and your capacity—never a generic framework.

Start your HR initiative today

FAQs

What HR services for municipalities does TROIS provide?

TROIS offers HR services for municipalities across Canada, including recruitment, onboarding, employee relations, compliance, and policy development. Our support is always tailored to the unique structure, goals, and regulatory needs of municipal governments.

Can HR solutions really be customized for municipalities?

Absolutely. At TROIS, we don’t use templates. We take the time to understand your team, structure, and goals, then co-create HR solutions that make sense for how your municipality operates.

What are the most common HR challenges in public sector organizations?

Some of the most common challenges we help address include navigating unionized environments, improving performance conversations, clarifying compliance obligations, and streamlining hiring and onboarding.

Can you help us improve our onboarding process?

Yes. We design onboarding experiences that go beyond paperwork. TROIS helps municipalities create structured, welcoming, and compliant programs that help new hires understand your culture, feel supported, and get up to speed faster—whether they're remote or onsite.

Do you help with employee relations or internal conflict?

Yes. We provide support for sensitive situations, helping municipal leaders address workplace issues with confidence, empathy, and legal alignment—always with your team’s wellbeing in mind.

How much do custom HR services cost for municipalities?

It depends on your needs. We offer project-based support, fractional HR partnerships, and flat-fee services, so you get the right level of expertise without unnecessary costs or long-term commitments.

Rethink HR for Stronger Municipal Impact

Public sector HR doesn’t need to be slow or reactive. With the right partner, your municipality can solve complex people challenges with greater clarity, consistency and care.

We help local governments align people, policy and performance—so you can deliver essential services with a stronger, more supported workforce.

Whether you’re laying foundational systems or adapting to new demands, we’re here to help you move forward with confidence.

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Empowering Public Teams with Purpose

The best municipal outcomes start with aligned, equipped and supported teams.

We work hand-in-hand with municipalities to build HR practices that make it easier to manage people, stay compliant, and improve internal operations.

With personalized guidance and senior-level support, your team can gain the clarity and tools to serve your community more effectively.

Build your municipal HR roadmap

Your HR needs, our priority

We understand the unique challenges local governments face. Our team is here to provide expert, responsive, and tailored HR support, so you can stay focused on serving your community.

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